Frequently Asked Questions
What is One Stop Shop?
One Stop Shop is your go-to destination for trendy women's fashion and accessories. We offer a wide range of tops, dresses, outerwear, activewear, and accessories at affordable prices.
What makes One Stop Shop different from other fashion stores?
We focus on quality, affordability, and style, ensuring that every item in our collection meets high standards. Our goal is to provide fashion-forward pieces that suit every occasion.
How can I check my order status?
You will receive an email confirmation with tracking details once your order has been shipped.
What materials are your clothing items made of?
Our collections feature high-quality fabrics, including cotton, polyester, rayon, and spandex, for comfort and durability.
How long does order processing take?
Orders are typically processed within 1-2 business days, including item verification, packing, and preparing for shipment.
What are the estimated shipping times?
After processing, orders usually arrive within 5-7 business days. However, delivery times may vary depending on your location, holidays, or weather conditions.
Do you ship internationally?
Currently, we ship to:
✅ United States & U.S. Territories
✅ Australia
✅ New Zealand
✅ Canada
How can I contact customer service?
Our customer support team is here to assist you! You can reach out to us via email at martonevincenzogiovanni@gmail.com. We're happy to help with any questions, concerns, or product support you may need.
What is your return policy?
We accept returns on unworn items with the original tags attached within 7 days of delivery. Items must be in clear packaging with the SKU label intact.
What payment methods do you accept?
We accept all major payment methods, including Visa, Mastercard, American Express, PayPal, and more.
How do I stay informed about new products?
To stay up-to-date on our latest products and offers subscribe to our newsletter or follow us on social media.
Is my personal information secure?
Yes, we take your privacy and security seriously. Our website uses SSL encryption to ensure your personal information is kept safe during the checkout process.